Policies

Policies

Graphic Design Policy

All sales are final. myheartcreative does not offer refunds.

Product Design Policy

Returns

We want you to love your purchase! If you have any questions or need help with your sling please feel free to contact us.

All sales are final. No refunds will be provided by myheartcreative.

We do offer a one-time exchange or store credit option. If your product is new, unworn, unwashed, with original tags, and in it's original packaging within four (4) weeks of purchase you may return your product for an exchange or store credit. Any item with odor of smoke, perfume, pets, containing pet hair, or otherwise altered in any way may not be eligible for our one time exchange or store credit option.

Exchanges and store credits will be left to the discretion of myheartcreative. The return shipping costs will be the your responsibility. Contact myheartcreative if you need to make an exchange or would like to return your product for a store credit.

Payment

We accept all major credit cards. 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and provides secure commerce transactions. All your personal information is encrypted, including credit card numbers, names, and addresses, so it cannot be read over the internet. We adhere to standards and guidelines provided for PCI compliance.

Specials

We accept only one discount or special code at a time when shopping online.

Shipping

Domestic: We ship using USPS and FedEx.  All shipping is calculated by UPS and FedEx based on your shipping location.

International: We ship using USPS and FedEx. All shipping is calculated by the USPS and FedEx based on your shipping location.

Disclaimer

myheartcreative is not responsible for any injuries related to use of your sling. Please read and follow our safety instructions. Use common sense and care when wearing your sling.

Privacy Policy

All information you provide to us is solely for use by myheartcreative. We do not sell, trade, or share any of your information with anyone. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Your Consent

By using our site, you consent to our graphic design policy, product policy, and web site privacy policy.